Privacy ~
Policy
Last updated
June 10, 2025
This Privacy Notice for General Home Medical Supply, Inc.
( "we," "us," or
"our" ), describes how and why we might access, collect, store, use, and/or share ( "process" ) your
personal information when you use our services ( "Services"
), including when you:
- Visit our website
at https://www.generalhomemedicalsupply.com/ , or any website of ours that links to this Privacy Notice
- Use
Description of our products and service .At General Home Medical Supply (GHMS), we offer a comprehensive range of high-quality medical supplies designed to enhance the health and well-being of patients in the comfort of their homes. Our products are carefully curated to meet the diverse needs of individuals recovering from surgery, managing chronic conditions, or seeking daily health support. Key Features of Our Products: Quality Assurance: Every item in our inventory is rigorously tested to ensure it meets the highest standards of safety and efficacy. We partner with trusted manufacturers to provide reliable products you can count on. Wide Selection: From mobility aids and respiratory equipment to wound care supplies and personal protective equipment, our extensive product range caters to various medical needs and conditions. User-Friendly Design: Our products are designed with the user in mind, ensuring ease of use and comfort. We prioritize functionality to help patients maintain their independence and quality of life. Personalized Service: Our knowledgeable team is dedicated to helping you find the right products for your specific needs. We provide guidance on product selection, usage, and care to ensure optimal outcomes. Seamless Integration: We work closely with healthcare providers and insurers to facilitate smooth ordering and delivery processes, ensuring that you receive your supplies promptly and efficiently.
- Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this Privacy Notice will help
you understand your privacy rights and choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at
info@ghmsrx.com .
SUMMARY OF
KEY POINTS
This
summary provides key points from our Privacy Notice, but you can find out more details about any of these
topics by clicking the link following each key point or by using our table of contents below to find the section you are
looking for.
What
personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you disclose to us.
Do we
process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in
certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs.
We do not process sensitive personal information.
Do we
collect any information from third parties?
We do not collect any information from third parties.
How do we
process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your
information.
In what
situations and with which parties do we share personal
information? We may share information in specific situations and with specific third parties. Learn more about when
and with whom we share your personal information.
How do we
keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more
about
how we keep your
information safe.
What are
your rights? Depending on where you are located geographically, the applicable privacy law may mean
you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you
exercise your rights? The easiest way to exercise your rights is by
visiting
https://www.generalhomemedicalsupply.com/my-account
, or by contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.
Want to learn more
about what we do with any information we collect? Review the Privacy Notice
in full.
TABLE OF
CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information that you
provide to us.
We collect personal
information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining information about us or
our products and Services, when you participate in activities on the Services, or otherwise when you contact
us.
Personal
Information Provided by You. The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
usernames
-
contact preferences
-
contact or authentication data
-
billing addresses
Sensitive Information.
We do not process sensitive information.
Payment
Data. We may collect data necessary to process your payment if you choose to make purchases, such
as your payment instrument number, and the security code associated with your payment instrument. All payment
data is handled and stored by
__________
.
You may find their privacy notice link(s) here:
__________
.
Social Media Login
Data. We may provide you with the option to register with us using your existing social media
account details, like your Facebook, X, or other social media account. If you choose to register in this way,
we will collect certain profile information about you from the social media provider, as described in the
section called " HOW DO WE HANDLE YOUR
SOCIAL LOGINS?
" below.
All personal information
that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such
personal information.
Information automatically collected
In
Short: Some information — such as your Internet
Protocol (IP) address and/or browser and device characteristics — is collected automatically when
you visit our Services.
We automatically collect
certain information when you visit, use, or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
Like many businesses, we
also collect information through cookies and similar technologies.
The information we collect
includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either by refusing access to the information or by
disabling your Location setting on your device. However, if you choose to opt out, you may not be able to
use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In
Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your
consent.
We process your
personal information for a variety of reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your account, as
well as keep your account in working order.
- To deliver and facilitate delivery of services to the
user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any potential issues you might have with
the requested service.
- To send
administrative information to you. We may process your information to send you details about
our products and services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your
information when necessary to request feedback and to contact you about your use of our
Services.
- To send you marketing and promotional
communications. We may process the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To post testimonials. We post testimonials on our
Services that may contain personal information.
- To protect our Services. We may process your
information as part of our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
- To evaluate and improve
our Services, products, marketing, and your experience. We may process your
information when we believe it is necessary to identify usage trends, determine the
effectiveness of our promotional campaigns, and to evaluate and improve our Services,
products, marketing, and your experience.
- To identify usage
trends. We may process information about how you use our Services to better
understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to better understand how
to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our
legal obligations. We may process your information to comply with our legal
obligations, respond to legal requests, and exercise, establish, or defend our legal
rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal
information when we believe it is necessary and we have a valid legal reason (i.e. , legal
basis) to do so under applicable law, like with your consent, to comply with laws, to
provide you with services to enter into or fulfill
our contractual obligations, to protect
your rights, or to fulfill our legitimate business
interests.
If you are located in Canada, this section
applies to you.
We may process your information if you have given us specific
permission (i.e. , express consent) to use your personal
information for a specific purpose, or in situations where your permission can be
inferred (i.e. , implied consent). You can withdraw your
consent at any time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and
fraud detection and prevention
- For business transactions
provided certain conditions are met
- If it is contained in a
witness statement and the collection is necessary to assess, process, or settle an
insurance claim
- For identifying injured,
ill, or deceased persons and communicating with next of kin
- If we have reasonable
grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to
expect collection and use with consent would compromise the availability or the
accuracy of the information and the collection is reasonable for purposes related to
investigating a breach of an agreement or a contravention of the laws of Canada or a
province
- If disclosure is required
to comply with a subpoena, warrant, court order, or rules of the court relating to the
production of records
- If it was produced by an
individual in the course of their employment, business, or profession and the
collection is consistent with the purposes for which the information was produced
- If the collection is solely
for journalistic, artistic, or literary purposes
- If the information is
publicly available and is specified by the regulations
4. WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share
information in specific situations described in this section and/or with the
following third
parties.
We may need to share
your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google
Maps Platform APIs. We may share your information with certain Google Maps
Platform APIs (e.g.
, Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: Location details only for delivering the customer orders. ;and other similar information. A full list of what we use information for can be found in this section and in the previous section titled " " Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device ( "cache" ) your location for six (6) months. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein, and Norway) or the United Kingdom, please take a look at our Cookie Notice .
- Affiliates. We may share your
information with our affiliates, in which case we will require those affiliates to
honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
5.
DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use
cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to gather information when you
interact with our Services. Some online tracking technologies help us maintain
the security of our Services and your account
, prevent crashes, fix bugs, save
your preferences, and assist with basic site functions.
We also permit third parties and service providers
to use online tracking technologies on our Services for analytics and
advertising, including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service
providers use their technology to provide advertising about products and
services tailored to your interests which may appear either on our Services or
on other websites.
To the extent these online tracking technologies are
deemed to be a "sale"/"sharing" (which includes targeted advertising,
as defined under the applicable laws) under applicable US state laws, you can opt
out of these online tracking technologies by submitting a request as described
below under section " DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
"
Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie
Notice
.
Google Analytics
We may share your information with Google Analytics
to track and analyze the use of the Services. The Google Analytics Advertising Features that we
may use include:
Remarketing with Google Analytics
.
To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout.
You can opt out of Google Analytics
Advertising Features through Ads Settings and Ad
Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice.
For more information on the privacy
practices of Google, please visit the Google Privacy & Terms
page.
6.
HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
In Short: If you
choose to register or log in to our Services using a social media account, we
may have access to certain information about you.
Our Services offer you the ability to register and
log in using your third-party social media account details (like your Facebook
or X logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile information
we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as
well as other information you choose to make public on such a social media
platform.
We will use the information we receive only for
the purposes that are described in this Privacy Notice or that are otherwise
made clear to you on the relevant Services. Please note that we do not control,
and are not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their privacy
notice to understand how they collect, use, and share your personal information,
and how you can set your privacy preferences on their sites and apps.
7.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep
your information for as long as necessary to
fulfill the purposes
outlined in this Privacy Notice unless otherwise required by
law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in this Privacy Notice, unless
a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No
purpose in this notice will require us keeping your personal information for
longer than
three (3) months past the start of the idle period
of the user's account
.
When we have no ongoing legitimate business need
to process your personal information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
8.
HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to
protect your personal information through a system of organizational and technical security
measures.
We have implemented appropriate and reasonable
technical and organizational security measures designed to
protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your own
risk. You should only access the Services within a secure environment.
9.
DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to
children under 18 years of age .
We do not knowingly collect, solicit data from, or
market to children under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at least 18 or
that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children
under age 18, please contact us at
info@ghmsrx.com
.
10.
WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
Depending on your state of residence in the
US or in some regions, such as Canada
, you have rights that allow you greater access to and control over your
personal information.
You may review, change, or terminate your
account at any time, depending on your country, province, or state of
residence.
In some regions (like Canada
), you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the processing of your
personal information. You can make such a request by contacting us by using the
contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below.
We will consider and act upon any request in
accordance with applicable data protection laws.
Withdrawing your consent:
If we are relying on your consent to process your personal information, which may be express and/or implied consent
depending on the applicable law,
you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details provided in
the section " HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below .
However, please note that this will not affect the
lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Opting out of marketing and promotional
communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the emails
that we send,
replying
"STOP" or "UNSUBSCRIBE" to the SMS
messages that we send,
or by contacting us using the details provided
in the section "
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below. You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that are
necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account, we will
deactivate or delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy
rights, you may email us at info@ghmsrx.com
.
11.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ( "DNT"
) feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for
recognizing and implementing
DNT signals has been finalized . As such, we do not currently
respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about
that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we
respond to web browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or
honoring DNT signals, we do not
respond to them at this time.
12.
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are
a resident of California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New
Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia , you may have the right to request access to and
receive details about the personal information we maintain about you and how
we have processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your consent to
our processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided
below.
Categories of Personal Information We
Collect
We have collected the following categories of
personal information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias,
postal address, telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address, email address,
and account name
|
|
B. Personal information as defined in the
California Customer Records statute
|
Name, contact information, education,
employment, employment history, and financial
information
|
|
|
Gender, age, date of birth, race and
ethnicity, national origin, marital status, and other demographic
data
|
|
|
Transaction information, purchase history,
financial details, and payment information
|
|
|
Fingerprints and
voiceprints
|
|
|
Browsing history, search history, online
|
|
|
Device location
|
|
|
Images and audio, video or call recordings
created in connection with our business activities
|
|
|
Business contact details in order to
provide you our Services at a business level or job title, work history,
and professional qualifications if you apply for a job with
us
|
|
|
Student records and directory
information
|
|
|
Inferences drawn from any of the collected
personal information listed above to create a profile or summary about,
for example, an individual’s preferences and
characteristics
|
|
|
|
|
We may also collect other personal information
outside of these categories through instances where you interact with us in
person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in
customer surveys or contests; and
- Facilitation in the
delivery of our Services and to respond to your inquiries.
Sources of Personal
Information
Learn more about the sources of personal
information we collect in " WHAT
INFORMATION DO WE COLLECT?
"
How We Use and Share Personal
Information
Learn about how we use your personal information in the
section, " HOW DO WE
PROCESS YOUR INFORMATION?
"
Will your information be shared with
anyone else?
We may disclose your personal information with
our service providers pursuant to a written contract between us and each
service provider. Learn more about how we disclose personal information to in
the section, " WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?
"
We may use your personal information for our own
business purposes, such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any
personal information to third parties for a business or commercial purpose in
the preceding twelve (12) months. We will not sell or share personal
information in the future belonging to website visitors, users, and other
consumers.
Your Rights
You have rights under certain US state data
protection laws. However, these rights are not absolute, and in certain cases,
we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are
processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your
personal data
- Right to request the deletion of your
personal data
- Right to obtain a copy of the personal
data you previously shared with us
- Right to non-discrimination for
exercising your rights
- Right to opt out of the processing of
your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending upon the state where you live, you may
also have the following rights:
- Right to obtain a list of the categories of third
parties to which we have disclosed personal data (as permitted by applicable
law, including
California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to
which we have disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal
data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data
and personal data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your
Rights
To exercise these rights, you can contact us
by visiting
https://www.generalhomemedicalsupply.com/my-account
,
by emailing us at info@ghmsrx.com ,
717 Lakefield Road, Ste D Westlake Village, CA
91361 ,
or by referring to the contact details at the bottom
of this document.
Under certain US state data protection laws, you
can designate an authorized agent to make a request on your
behalf. We may deny a request from an
authorized agent that does not
submit proof that they have been validly
authorized to act on your behalf
in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to
verify your identity to determine you are the same person about whom we have the
information in our system. We will only use personal information provided in
your request to verify your identity or authority to make the request. However,
if we cannot verify your identity from the information already maintained by us,
we may request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention
purposes.
If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request
and the agent will need to provide a written and signed permission from you to
submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we
decline to take action regarding your request, you may appeal our decision by
emailing us at
info@ghmsrx.com
. We will inform you in writing of any action
taken or not taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California
"Shine The Light"
Law
California Civil Code Section 1798.83, also known
as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us by
using the contact details provided in the section
" HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
"
13. DO WE MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we will
update this notice as necessary to stay compliant with relevant
laws.
We may update this Privacy Notice from time to
time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify you
either by prominently posting a notice of such changes or by directly sending
you a notification. We encourage you to review this Privacy Notice frequently
to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this
notice, you may
email us at info@ghmsrx.com or
contact us by post
at:
15. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM
YOU?
16. SMS PRIVACY POLICY
Effective Date: June 10, 2025
At General Home Medical Supply, Inc., your privacy is important to us. This SMS
Privacy Policy explains how we collect, use, and protect your personal
information when you opt in to receive SMS (text) messages from us. Your
personal information shared with us by your doctor’s office will be used solely
to contact your insurance company for billing related to your prescribed
product. We do not share your SMS consent or phone numbers with
any third parties or affiliates.
16.1 Terms and Conditions
If you consent to receive SMS from General Home Medical Supply, Inc., you
agree to receive refill reminder messages via SMS from us.
- Reply STOP to opt‐out
- Reply HELP for support
- Message & data rates may apply
- Messaging frequency may vary
- For full Privacy Policy & Terms: https://generalhomemedicalsupply.com/privacy-policy/
16.2 Information We Collect
When you consent to receive SMS messages, we collect:
- Your mobile phone number
- Your name (if provided)
- Delivery & response‐tracking data
16.3 How We Use Your Information
We use your SMS‐related information to:
- Send refill reminders, delivery updates, or support notices
- Communicate insurance or billing details when required
- Ensure proper delivery & operation of our SMS system
16.4 Security of Your Information
We implement administrative, technical, and physical safeguards to protect
your information from unauthorized access, disclosure, or misuse.
16.5 Your Choices
You can opt out at any time by replying STOP to any SMS
message. For assistance or to update preferences, reply HELP
or contact our support team.
16.6 Contact Us
For questions about this SMS Privacy Policy or your personal information,
please contact:
General Home Medical Supply, Inc.
Email: info@ghmsrx.com
Phone: 1-888-311-0666
Address: 717 Lakefield Road, Ste D, Westlake Village, CA 91361, USA
General Home Medical Supply, Inc.
Email: info@ghmsrx.com
Phone: 1-888-311-0666
Address: 717 Lakefield Road, Ste D, Westlake Village, CA 91361, USA
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